A chatbot is a program with which you can interact over Messaging Platforms (Facebook Messenger, Slack, Telegram) and/or Web/Mobile Interfaces.
It may include Artificial Intelligence in a form of Machine Learning (meaning it learns and improves the answers with every conversation you have with your chatbot) or be rule based (follow the rules which you set up) If you click a button, a certain text, image, video comes up in the chatbot.
Many claim chatbots to be the new apps. This is partly to the fact that we reached the amount of maximum new apps we would want to download to our phone. Also we more and more use Messaging Apps (like Facebook Messenger, What’s App) to connect to our friends, family and colleagues. Obviously all businesses want to be where the consumer attention is.
It is claimed the usage of the 4 biggest Messaging Apps surpassed the usage of 4 biggest Social Networks. 😯
Yes, here is our curated list of chatbots you should try
Check more chatbots at Botlist
Basically some chatbots could have build in Artificial Intelligence in the form of Machine Leaning. Meaning that the chatbot will not only understand commands but also language. It will also get smarter the more conversations you have with it.
Try this chatbot to get a better understanding: Mitsuku
Are you wondering how difficult it is to build an AI empowered chatbot? Most tech companies offer NLP (Natural Language Processing) platforms which you can use to make your chatbot smarter.
The Top NLP Platforms are:
Should I build a chatbot for Facebook Messenger, Slack, Kik, Telegram?
Curated list of chatbots for you to try
Collection of curated resources on how to build a chatbot
Which platform to choose? How to build? Which mistakes to avoid?