Conversational design

Service

Goal

 

Decide on the tone of voice and identity of the chatbot fitting to your brand and goals. Design conversations to be interactive, engaging and fitting to the platform (Facebook Messenger, Slack, Kik)

Approach

 

We provide you with guidance defining the chatbot identity (tone of voice, language, images, emojis etc.) and ensure the chatbot represents your brand.

 

Having experience in designing conversational flows we write engaging conversations which ensure smooth user experience and retention.

 

We have experience in working and integrating chatbots to Facebook Messenger, Slack, Web and Mobile.

Related work

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